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  • Jul 03
  • Furniture and Decor
  • Mishawaka, Indiana
  • Bedroom Expressions Bedroom Set
  • 1
  • 1
  • 85
  • REVIEW RATING 4/5

We paid for a bedroom set in full after being told it would arrive in two weeks. We called at the end of two weeks and were told it would be another week, then another, then they would fed ex a missing part--the latest delivery date we were told is in another TWO MONTHS. It's hard to reach a customer service agent and we're told different versions of the problem every time we call. I'm very... Read more

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  • Jul 01
  • Furniture and Decor
  • Mishawaka, Indiana
  • Bedroom Furniture
  • 1
  • 1
  • 111
  • REVIEW RATING 4/5

On June 4, 2015 I purchased 3 sets of bunk beds, a queen headboard, and two queen bedframes and paid a delivery fee from the Bedroom Expressions on Grape Road in Mishawaka Indiana. The salesman and I had a long conversation about how I was buying the beds for a new guest house at our lake cottage in time for the 4th of July holiday weekend. He kindly set up a July 1st delivery date complete... Read more

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  • Jun 12
  • Furniture and Decor
  • Spring, Texas
  • Staff
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

Stood around for fifteen minutes and not a salesperson in sight, how do you sell anything Read more

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  • May 30
  • Furniture and Decor
  • Advertising
  • 113
  • REVIEW RATING 4/5

This company uses spyware to advertise! I work in IT and I've answered many phone calls in the last two weeks about how people's computers keep popping up with audio adds from furniture row. I tried contacting furniture row about this and they hung up on me. This is exactly the type of service we need to boycott in this country or we will be left with nothing but furniture row type companies. Big... Read more

Was this review helpful? 0 0

We went to buy a new dining room table and was greeted by a snobby blond lady who apparently did not think we were worth her time and simply said, if you need something let me know and walked away. We had immediate questions but were not about to chase down a sales lady for each one. We left quickly. Add comment

  • May 15
  • Furniture and Decor
  • San Antonio, Texas
  • Sectional Couch
  • 1
  • 1
  • 133
  • REVIEW RATING 4/5

Made a complaint about a year and a half ago about my sectional couches, the recliner was broken. Been constantly complaining I've been waiting on my "parts" that were ordered February 10th this year. That were supposed to take 5-7 weeks. Well this Indian lady claims that the parts are being ordered. Do no order furniture from them they are a SCAM! I should not wait this long for parts! They're... Read more

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About a year ago I purchased a living room set and the side table was damaged. I decided to give them another chance and I recently purchased the bedroom set but I'm not surprised that the dresser is damaged. Also I dont like that they deliver my furniture so late in the day (7pm). Add comment

You'd have better luck going to the rain forest and cutting down a tree, then carrying it back and letting the wood dry, then carving a bed out of the tree with your *** than getting your bed on time. Add comment

  • Apr 22
  • Furniture and Decor
  • Wichita, Kansas
  • Sofa
  • 1
  • 1
  • 243
  • REVIEW RATING 5/5

Put a review in a month ago about a sofa we had purchased through furniture row, the recline part of the sofa broke and all that will take to fix it is 150 dollars, I would understand if the warranty had expired or we didn't pay a lot for the sofa but we spent 4,000 on furniture, was also told that someone would be contacting me to resolve the issue but as of now haven't heard from anyone, if a... Read more

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  • Mar 31
  • Furniture and Decor
  • Aurora, Colorado
  • Entertainment Center
  • 1
  • 1
  • 191
  • REVIEW RATING 4/5

We purchased an entertainment center on 3/24/15 from the Lone Tree store. We were told we would receive a call for delivery the day before on 3/27-no call-we called them on 3/28-told it wouldn't be here for another hour past the given window- when it arrived-scratches,peeled, improper placement of shelves- told we would get another and since then it's been one screw-up after another- have called... Read more

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