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2.0

Per their sugestion, we paid for insurance coverage for our furniture. This insurance has poor customer service and Furniture Row has done nothing about changing or providing the customer with an insurance that helps, or at least replies to the customer and NOT just ignores all the calls and customer concerns and issues. Not happy with WHITEBOTTLING insurance company for furniture row, and Funiture Row sucks for offering this lazy *** company that is there only to take your money, but has no time to call pr email back!!!

Reason of review: Poor customer service.

Location: Albuquerque, New Mexico

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Furniture Bdi

Hello gallegosmldj,

Thank you for taking the time to post a review of your experience with Furniture Row and Great White Bottling. We apologize to hear that you are having trouble getting in contact with our warranty company and we would like to help!

If you could please visit our Customer Support Center at furniturerow.zendesk.com to fill out a form with your concern, contact information and the store location you purchased from we would be happy to look into it! We hope to hear from you soon.

Thank you,

Shelby P.

Furniture Row Digital Community Coordinator

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reply icon Replying to comment of Furniture Bdi

This reply seems like a robot. Almost like an automated response.

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