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I wrote a negative review on their Tahoe sofa over a week ago making sure to follow all of their "guidelines for writing a review." A week later I notice it is still not posted (only two 5 star reviews are showing up). The sofa I purchased with them sagged in the...
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Company wrote 0 private or public responses to the review from Jul 05, 2010.
Anonymous
Why so serious

:cry

#188311
When I ordered rails for my waterbed I discussed the fact that I had a canopy bed . The rails were ordered and were 4" too long . Upon returned of these rails I was told they could not order my type of rails which I should have been told in the first place. I have...
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Company wrote 0 public responses to the review from Nov 13, 2010.
Anonymous
dave a

it is hard for sales staff to know exactly what kind of bed you have...i\'m sure they ordered you \"standard\" waterbed rails..not their fault. Many retailers have check sent ...

#207084
We purchased the very large 5-piece "Hawthorne" entertainment center. The final purchase price was approximately $3200--which included taxes, insurance, and delivery charges. The unit (from China) was (supposedly) unpacked from its protective covering at the store and...
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Company wrote 0 public responses to the review from Sep 10, 2010.
Anonymous
know my stuff

the quality of that particular piece maybe in question but the point of furniture row is to help save people money, so they didn't go down the street and without thinking spen...

Anonymous
Your lucky you didn't go somew

Yes the furniture this company sells is made primarily overseas so they can make it available to the everyday working man. However...SO DOES EVERYONE ELSE!!!! They sell from...

#197918
I can't believe you are allowing police and fire departments to be considered veterans. Military is Veteran NOT these departments. It's just like the fire dept. all think they are so called heroes just because of 911 and they ARE NOT, only the New York city...
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Company wrote 0 private or public responses to the review from Nov 08, 2010.
Anonymous
spokanevalley

While I have much respect for war veterans such as my father and grandfather. I have the same amount of respect for those BRAVE HEROES that we call FIREMAN & POLICE they are a...

Anonymous
fireman

Ok...next time we get a call I will make sure its not your home that\'s on fire. If it is, have fun watching it burn!

#206214
i bought an expensive leather sectional at furnature row [sofa mart] i was told it was in stock and wouls get it right away, i called a week later and was told to read the fine print that said they had ten days, called at ten days, called at two weeks and told them to...
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Company wrote 0 private or public responses to the review from Jun 10, 2010.
#185310
APOLOGY: from me to readers. Its a long one....but feels *** GOOD getting it off my chest! NEVER BUY FROM FURNITURE ROW!!!! ISSUE AT HAND: Two years I have made sure of the couch set that I wanted. So two years go and I work my butt off to buy the couch that I HAD to...
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Company wrote 0 private or public responses to the review from Jan 11, 2010.
Anonymous
Back at Joe Joe

Because Joe Joe....They have to do something illegal to take them to court. They honored the warranty, allowed the customer to pick a new product, and the customer declined t...

Anonymous
JoeJoe

Why not take them to court?

#167321
The letter I sent Furniture Row Sir: I am a repeat customer of Furniture Row, having purchased approximately $5000 of furniture in the last 14 months. In addition I have recommended Furniture Row for having the best “bang for the buck” to many friends and...
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Company wrote 0 public responses to the review from Sep 18, 2008.
Anonymous
Furniture Row - Bad Business

I predict this company will be out of business within two years or a corporate conglomerate will buy them out and the same issues will always be there. Spread the word to stay...

Anonymous
Helen

Worst company to deal with. A couple of years ago I decided to open an account with Furniture Row. I received a $5500 credit line and spent $3500 that day on a complete living...

#135882
We purchased a full bedroom set in Spokane, WA threw the Yuma, AZ store. We spent hours looking and dealing with the Spokane store making sure all would work out for when we arrived to Yuma. We left for Yuma as planned (building a winter home there). When we arrived we...
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Company wrote 0 private or public responses to the review from Apr 06, 2008.
Anonymous
James

Problems with delivery at Furniture Row are still ongoing as of July 2018. I purchased two couches on April 20th. I was told by the sales rep (after paying and trying to set u...

Anonymous
Reasonable person j.b. Codo

I bought a nature sectional from sofa Mart and was told it would Be in in a few weeks it took 4, but being a reasonable person Who understands I Cannot Control Everything ...

#117379
Order $2000 in bedroom furniture. Came in peices over 3 months. Originally 2 to 4 weeks order time. Damaged, glued to gether. Stratched and covered up. Said order another one and promised to swapped it out. Never happened. Sales person manager of the place in the first...
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Company wrote 0 public responses to the review from Aug 08, 2008.
Anonymous
fight back

if you have bought furniture from this company and not received it yet call and cancel your order if you have purchased and received your furniture and have had problems with ...