Most helpful reviews first
I wrote a negative review on their Tahoe sofa over a week ago making sure to follow all of their "guidelines for writing a review." A week later I notice it is still not posted (only two 5 star reviews are showing up). The sofa I purchased with them sagged in the...Read more
Company wrote 0 private or public responses to the review from Jul 05, 2010.
When I ordered rails for my waterbed I discussed the fact that I had a canopy bed . The rails were ordered and were 4" too long . Upon returned of these rails I was told they could not order my type of rails which I should have been told in the first place. I have...Read more
Company wrote 0 public responses to the review from Nov 13, 2010.
We purchased the very large 5-piece "Hawthorne" entertainment center. The final purchase price was approximately $3200--which included taxes, insurance, and delivery charges. The unit (from China) was (supposedly) unpacked from its protective covering at the store and...Read more
Company wrote 0 public responses to the review from Sep 10, 2010.
I can't believe you are allowing police and fire departments to be considered veterans. Military is Veteran NOT these departments. It's just like the fire dept. all think they are so called heroes just because of 911 and they ARE NOT, only the New York city...Read more
Company wrote 0 private or public responses to the review from Nov 08, 2010.
i bought an expensive leather sectional at furnature row [sofa mart] i was told it was in stock and wouls get it right away, i called a week later and was told to read the fine print that said they had ten days, called at ten days, called at two weeks and told them to...Read more
Company wrote 0 private or public responses to the review from Jun 10, 2010.
APOLOGY: from me to readers. Its a long one....but feels *** GOOD getting it off my chest! NEVER BUY FROM FURNITURE ROW!!!! ISSUE AT HAND: Two years I have made sure of the couch set that I wanted. So two years go and I work my butt off to buy the couch that I HAD to...Read more
Company wrote 0 private or public responses to the review from Jan 11, 2010.
The letter I sent Furniture Row Sir: I am a repeat customer of Furniture Row, having purchased approximately $5000 of furniture in the last 14 months. In addition I have recommended Furniture Row for having the best “bang for the buck” to many friends and...Read more
Company wrote 0 public responses to the review from Sep 18, 2008.
We purchased a full bedroom set in Spokane, WA threw the Yuma, AZ store. We spent hours looking and dealing with the Spokane store making sure all would work out for when we arrived to Yuma. We left for Yuma as planned (building a winter home there). When we arrived we...Read more
Company wrote 0 private or public responses to the review from Apr 06, 2008.
Order $2000 in bedroom furniture. Came in peices over 3 months. Originally 2 to 4 weeks order time. Damaged, glued to gether. Stratched and covered up. Said order another one and promised to swapped it out. Never happened. Sales person manager of the place in the first...Read more
Company wrote 0 public responses to the review from Aug 08, 2008.
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