Furniture Row - Barracuda Sectional - Terrible Product - Ripped Leather
Update by user Apr 23, 2016
This was resolved shortly after my claim was made. Want to give a huge shout out to all that were involved in making this an easy fix. Glad to see customer service is priority number 1 at Furniture Row!!!!
Original review posted by user Jan 04, 2016
Buyer beware as we have had this couch for 2 years and the leather is ripping in random spots on both sections.Not small tears either as some of leather peals are the size of a dollar bill.
Now, I know what you are thinking that “they” probably used and abused the couch in those years; however, it is just my wife and I who sit on it after work in a household with no children or pets.
We did not think after a few years we would be back in the market looking for a new couch.Lastly, it is very comfortable, but do not make the same mistake as us and buy a couch that cannot withstand everyday use.
helst1jp wrote the review because of bad quality at Furniture Row and attached a photo. Reviewer claimed that he or she lost $900 and wants Furniture Row to offer any options to resolve the issue.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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