Contact Furniture Row Customer Service
Furniture Row Phone Numbers and Emails
Toll-Free Number:
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(844) 763-6278
Customer Service:
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(877) 560-0761Capital One® Bank representative
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(877) 295-2080
Furniture Row Email:
How to Contact Furniture Row?
Most Popular Number:
| Total calls: 163 | Issues resolved: 3 | Last call: Apr 8, 2025 |
Furniture Row Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Furniture Row Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Furniture Row is 8447636278. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Furniture Row may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Furniture Row Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Furniture Row is 8447636278. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Furniture Row may ask you for the following information to identify you as a customer: first and last name.
People call Furniture Row mainly because of staff, product/ service, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Furniture Row is ecommerce@furniturerow.com.
Contact Information
Furniture Row Website:
Furniture Row Help Center:
Corporate Office Address:
Fax:
Summary of Furniture Row Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Furniture Row?
Staff Question:
- “Poor service customer abuse”
- “Customer Service Complaint”
- Already talked to local manager need to talk to higher up
Product/ Service Question:
- “Complaint”
- “Broke chair”
- “Furniture broken”
Shipping and Delivery Question:
- “Delivery time”
- “Delivery”
- “To change phone number for delivery”
Request for Information Question:
- “Request chairs with arms”
- “Update”
- “Information regarding the warranty and how to care for my recently purchased furniture”
Payments and Charges Question:
- “Billing”
- “Payment”
- “No billing information to make payment”
Return/ Replace Question:
- Wrong furniture piece Furniture Row here will not exchange at all.
- “Return policy”
- “Extremely unhappy customer. Your corporate office refuses to take or return my numerous calls.”
Refund Question:
- “Refund”
Cards Question:
- “Stolen card”
- “Lost card”
Employment Question:
- “Payroll questions”
- “Employment”
Activation/ Cancellation Question:
- “Cancellation of order”
Account Question:
- “Add wife to account”
Other Question:
- “Advice on repair”
- “Mattress not what store had in show room”
- “Mattress”
Compare Furniture Row Customer Service To
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