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Contact Furniture Row Customer Service

Furniture Row Phone Numbers and Emails

Toll-Free Number:

  • (844) 763-6278
Call customer service

Customer Service:

  • (877) 560-0761
    Capital One® Bank representative
  • (877) 295-2080

Furniture Row Email:

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Furniture Row Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Furniture Row is (844) 763-6278. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Furniture Row may ask you for the following information to identify you as a customer: first and last name.

View full overview ›

How to Contact Furniture Row?

Most Popular Number:

(844) 763-6278
Total calls: 175 Issues resolved: 3 Last call: Jan 24, 2026

Furniture Row phone number for contacting the customer support department is 844-763-6278. Call this line if you need assistance with your order, want to get updates about sales and discounts, need to resolve issues with billing or delivery, and more.
To get in touch with a Capital One Bank representative, please call 877-560-0761.

While there is no Furniture Row email for customer assistance, you can submit a request via the corporate website. If you experience trouble using the Furniture Row website, send your report to ecommerce@furniturerow.com. If your issue requires to be addressed as quickly as possible, contacting Furniture Row support via phone would be the best option.

Furniture Row corporate office is located in Denver. If there are some documents or other correspondence that need to be sent via mail, direct your letters to the following Furniture Row address: 5740 North Broadway, Denver, Colorado 80216, United States.

Furniture Row stores are open Monday through Saturday from 10 am to 8 pm. On Sunday, you can visit the store between 12 pm and 6 pm. Holidays may affect Furniture Row hours of operation, so please contact a particular location directly to get more detailed information about the schedule.

Customers can submit their inquiries and requests via the company’s website. All you need to do is click the “Customer Service” button at the top of the page and follow the “Submit a Request” hyperlink in the upper right corner. You can also send a message to the company by clicking the “Text Us” button in the lower right corner of the page.

PissedConsumer Club

Contact Information

Furniture Row Website:

Furniture Row Help Center:

Corporate Office Address:

Furniture Row LLC
5740 North Broadway
Denver, Colorado 80216
United States

Fax:

Furniture Row Rating Based on 119 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Reliability
Delivery Service

Rating stats

Rating trend

Summary of Furniture Row Customer Service Calls

221 TOTAL
CALLS
02:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Furniture Row?

Product/ Service Question:

  • “Problems with items I purchased”
  • “Product issue”
  • “Complaint”

Staff Question:

  • “Poor service customer abuse”
  • “Customer Service Complaint”
  • Already talked to local manager need to talk to higher up

Shipping and Delivery Question:

  • “Late delivery and not telling me twice. Plus 3 of my chairs are damaged/incorrectly put together”
  • “Delivery”
  • “Up set delivery cancel”

Request for Information Question:

  • “About a sofa I bought that is broken”
  • “Request chairs with arms”
  • “Update”

Payments and Charges Question:

  • “Pay my bill”
  • “Payment”
  • “Billing”

Return/ Replace Question:

  • Wrong furniture piece Furniture Row here will not exchange at all.
  • “Return policy”
  • “Extremely unhappy customer. Your corporate office refuses to take or return my numerous calls.”

Refund Question:

  • “Refund”

Account Question:

  • “Balance”
  • “Add wife to account”

Cards Question:

  • “Stolen card”
  • “Lost card”

Employment Question:

  • “Payroll questions”
  • “Employment”

Activation/ Cancellation Question:

  • “Cancellation of order”

Other Question:

  • “Doors on cabinet dresser don’t line up”
  • “Advice on repair”
  • “Mattress not what store had in show room”

Compare Furniture Row Customer Service To

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