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Horrible Customer Service!!!!!We had bought a table and chair set ( price was 1000$ ) and we had received it with defects in the wood and when we called to let them know they were rude and gave us an attitude.

Also the product we recived was poor quality and did not look like the floor model. We had drove a total of 12 hours to get this product and return it and they would not work out anything for the inconvenience.

They do not stand by there product they are just there to make a sale.I do not encourage anyone to buy there it's just a big hassle and they have horrible customer service.

Monetary Loss: $1000.

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Furniture Row Verified Representative

We're very sorry to hear you had a negative experience with our company.Could you provide us with the store location you shopped at and your contact information, so a Regional Manager can reach out to you?

If you would rather, you may email that information to customerservice@furnturerow instead of providing it here.

We understand your frustration and hope to hear from you soon.

-Furniture Row Customer Service

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