Product: Furniture Row Furniture Warranty Clear all filters (0 of 3 reviews match)
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Furniture Row - Deceptive Life-Time Warranty
Today, I went to the local Furniture Row Store and the salesman said he was told by the manager that the “life-time warranty and the life expectancy of the sofa was determined by Furniture Row as 7 years.” So, just to check my understanding I asked the salesman what...
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Anonymous
Chris

I agree with you on this. They need to and should be required to change the wording to life of product. What surprises me is that every furniture store we went to said the sam...

FRCustomerService
FRCustomerService
Furniture Row Verified Representative

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're sorry to hear that you're frustrated with your warranty. If you'd like to...

3.9
Product
Furniture Row Furniture Warranty
#1340802
I purchased a reclining loveseat and a sofa from Furniture Row Outlet also purchase the extended warranty for these two items. Upon receiving them I could tell that they were not very good quality but thought what the heck give it a shot first impression are not always...
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FRCustomerService
FurnitureRowCustomerServi
Furniture Row Verified Representative

Hello, thank you for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear that about your purchases and dealing with your warran...

1.4
Product
Furniture Row Furniture Warranty
#1241702
I too purchased the extended warranty program and have been given the run around regarding nail polish remover that was spilled on my dining room table. I filed a claim for paper plate stains and the polish remover. The warranty company stated they couldn’t do any...
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Anonymous
Tim

This company is a rip off.

FRCustomerService
FurnitureRowCustomerServi
Furniture Row Verified Representative

Hello, thank you for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear that, and we understand your frustrations. We'd like t...

1.0
Product
Furniture Row Furniture Warranty
#1177102