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I am so disappointed, we bought a couch from them 3years ago. Spend are springs through the seats. What a bunch of ***, won't buy from them again.

This person wrote the review because of damaged or defective of sofa from Furniture Row. Reviewer claimed that he or she wants Furniture Row to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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FurnitureRowCustomerServi
#1231778
Furniture Row Verified Representative

Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience at Furniture Row.We completely understand why you're upset, and we'd like to speak with you further.

If you could please visit our Customer Support Center at furniturerow.zendesk.com to fill out a form with a summary of your issue, a good contact phone number and the store location you visited, someone will be able to reach out to you to discuss more in-depth. Please include that you were contacted via your Pissed Consumer review. We look forward to hearing from you!

Thank you, Jennifer B.Furniture Row Digital Community Coordinator

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