(10 of 269 reviews match)
I bought a leather couch and loveseat. The salesperson, Kathy, was great. She gave the extra sales price that would not be effective until next week. We did not get interest free credit, paid in full at the time of sales. Have not received the furniture yet. The...Read more
Company wrote 0 public responses to the review from Feb 02.
We recently bought a headboard from this "company" with the assurance that it would work on our adjustable base frame, which is new from Denver Mattress (the affiliate next door). We are now into a full week of dealing with what they consider their customer service...Read more
Company wrote 2 public responses to the review from Feb 25, 2016.
The manger at the davenport iowa store hung up on me rudeRead more
Company wrote 0 private and 1 public responses to the review from Feb 13, 2016.
We paid extra at Furniture Row at the time of the sale for our leather furniture to include a No Hassle Five Year Fabric Protection Plan. They told us at time of sale that if ANYTHING happens to our couch within five years it will be covered no questions asked. They...Read more
Company wrote 0 private and 1 public responses to the review from Dec 09, 2014.
I didn't like
- Not standing behind product
Because social media is the best way to really get your disgust for a business out to the public, I'm doing so right now. If I ever hear of anyone wanting to purchase furniture in Fort Wayne, I will immediately narrow their plentiful options and beg them to not even...Read more
Company wrote 0 private and 1 public responses to the review from Sep 24, 2015.
I ordered furnature and they delivered it and scratched it 3 times. They delivered it late at night after i asked for am appointment. Never will buy anything from them again nor will recommend them to anyone
Company wrote 0 public responses to the review from Aug 10, 2015.
Purchased and paid for a couch, loveseat and 4 chairs in December. Recently (it's now MARCH) got the couch delivered. STILL WAITING on loveseat. No one at the stores knows anything - they just keep saying..well..it's being shipped..its stuck in a port in California....Read more
Company wrote 2 public responses to the review from Mar 13, 2015.
We ordered from sofa mart and bedroom expressions and paid 200 dollars for both to be delivered together and assembled. Our bedroom set would be in with in ten days and our sofa he said no longer than two weeks. Well we call and our bedroom set has been in but nobody...Read more
Company wrote 1 public responses to the review from Mar 07, 2013.
This past week my eldest son and I were shopping, looking for an entertainment center, with doors out of the reach of my 2 year old grandaughter. I was attempting to open a door, it felt stuck or at lease hard to open. As I pulled something fell off the top and hit...Read more
Company wrote 0 private or public responses to the review from Jun 02, 2012.
When I ordered rails for my waterbed I discussed the fact that I had a canopy bed . The rails were ordered and were 4" too long . Upon returned of these rails I was told they could not order my type of rails which I should have been told in the first place. I have...Read more
Company wrote 0 public responses to the review from Nov 13, 2010.
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