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I actually have reasonable credit, around the low 700 range, I just got a whole new bedroom set and was approved for $3000. I did have a discussion about commission with my sales person because I work for a company where I do work on commission...

they don’t!! He wasn’t pushy at all! In fact, I walked around for about a half hour before I actually even found someone to help me in another department. If they worked on commission, trust me, they would have greeted me at the door with bells on.

So for those that think they are just out for the money, they aren’t, they don’t necessarily care what you buy because they have a yearly sales goal. But they do not make commission off what they sell.

Reason of review: Poor customer service.

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Furniture Row Verified Representative

Hello, thank you very much for taking the time to leave your review. Even though we do have staff that works on commission, we let the customer take the lead and our main goal is always to fit them to the bedroom furniture that’s right for them.

Best Regards,

Jennifer B.

Furniture Row Digital Community Coordinator

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