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Long story short, it was never explained to me by the salesman that Furniture Row's financing was just an awful Furniture Row-only credit card serviced by Capital One. I thought it was an in-house line of credit through Furniture Row.

Had the salesman bothered to explain that to me, I would not have financed with them. I would have applied for a credit card I could use anywhere.

I was cleared for $1200 and my purchase was about $1100 total. This obviously doesn't do my credit score any favors, because credit bureaus only see that I got a credit card and maxed it out immediately.

I will never do business with Furniture Row again. They are definitely shady.

Reason of review: Poor customer service.

Location: Sylvania, Ohio

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Guest

Hello,

Thank you for taking the time to post a review of your experience at Furniture Row. We apologize to hear that the financing was not communicated correctly.

We would like to take this opportunity to speak with you further!

If you could please visit our Customer Support Center at Furniturerow.zendesk.com and fill out a form with your contact information, store you purchased from and your situation we would be glad reach out to you to address your issues!

Thank you,

Shelby P.

Furniture Row Digital Community Coordinator

Guest
reply icon Replying to comment of Guest-1096620

Your guys did the same to me, i was looking for sofa and then attracted me into shady deal. Offered me 800 credit for 1600 purchase.

I would have just bought using my other card.

I got my credit screwed up, would like to complain to concerned authority. If was told before, you would not have lost sale and I my credit

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